Gray Edge Banding Leaking White150

Dear valued customers,

We are writing to you today to address a recent issue that has been brought to our attention regarding our gray edge banding products. We have received reports that some customers have experienced issues with the gray edge banding leaking white glue, which can compromise the appearance and integrity of the finished product.

We take these issues very seriously and have conducted a thorough investigation into the matter. We have identified the root cause of the problem and have taken immediate steps to rectify it. The issue was related to a quality control issue in our manufacturing process, which allowed for insufficient drying time of the glue before the edge banding was applied. This resulted in the glue leaking out after application, causing the white discoloration.

To ensure that this issue does not occur again, we have implemented the following corrective measures:
Increased the drying time of the glue before applying the edge banding.
Upgraded our quality control procedures to ensure that all products meet our strict standards before being shipped.
Retrained our production team on the proper application of edge banding.

We apologize for any inconvenience or dissatisfaction this issue may have caused. We are committed to providing our customers with the highest quality products and services, and we appreciate your understanding and patience as we address this matter.

If you have experienced this issue with our gray edge banding, please contact us immediately. We will be happy to provide a full refund or replacement for any affected products.

We thank you for your continued support and trust. We value your business and are committed to maintaining the highest standards of quality and customer satisfaction.

Sincerely,

The China Furniture Edge Banding Factory Team

2024-10-17

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