LinFen Edge Banding Returns: A Comprehensive Guide for Furniture Manufacturers143

As a leading manufacturer of furniture edge banding in China, we at LinFen Edge Banding pride ourselves on providing high-quality products and exceptional customer service. We understand the importance of timely and efficient returns processing, and we have developed a comprehensive system to ensure that our customers have a seamless experience.

Initiating a Return

To initiate a return, please contact our customer service team at support@ or call us at +86 (0) 357-2157-8965. Our team will provide you with a Return Merchandise Authorization (RMA) number and a shipping address. Please clearly mark the RMA number on the outside of the package.

Eligible Returns

We accept returns within 30 days of purchase for the following reasons:
Incorrect product received
Product damaged in transit
Product defective or not as described

Products that have been used or modified are not eligible for return.

Return Shipping

We recommend using a reputable carrier such as FedEx or UPS for return shipping. Please ensure that the package is properly packed and insured for the value of the goods being returned. You are responsible for the cost of return shipping unless the product was damaged in transit or a mistake was made on our part.

Processing Time

Once we receive your return, our team will inspect the product and process the refund or replacement within 5-7 business days. If the product is not eligible for return, we will notify you and provide you with the reason.

Refund Policy

We will issue a refund for the purchase price of the returned product to the original payment method. Shipping costs are non-refundable.

Additional Information
Please include a copy of the packing slip or invoice with your return.
We recommend that you contact our customer service team before returning any product.
We reserve the right to charge a restocking fee for products that are returned in non-saleable condition.

We are committed to providing our customers with the highest level of satisfaction. If you have any questions or concerns about our return policy, please do not hesitate to contact us.

Thank you for choosing LinFen Edge Banding for your furniture needs.

2024-12-03

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